Catlin Computer Solutions in Ridgecrest, CA Open now

Reviews about Catlin Computer Solutions

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  November 16, 2019, by Tom Ganner
  Beware .... Bad options suggested (we can build you a new computer for around $600 rather than replace your motherboard), misinformation (price of the motherboard ... Dell supplied one with warranty for pennies on the dollar), incomplete repair (computer would not boot up), poor customer service all around (wanted a lot more money to reinstall an OS, suggesting Dell would not provide it to me (Dell did), and refused to deal with my frustration, telling me to come pick it up ... gladly. In response to your reply ... I was frustrated and expressed that frustration. I was not screaming, and never cursed. If a customer does raise his voice in frustration, a business owner has to wonder why ... what caused this dissatisfaction? While expressing my frustration, rather than offer reasonable customer service, I was told to pick up my equipment. I brought my computer in to be repaired, and it was not repaired. When someone does a repair job for me, does not complete the repair but instead wants more money to fix what could have been fixed in the first place, I call foul.